

To know the current shim version that you use: Microsoft Teams optimization supports the latest shim library version 1.8.0.12. Where is the FQDN or IP address of the StoreFront server where the store is configured.įor more information on file transfer, see HTML5 and Chrome File Transfer Explained. Go to the following URL to start logging:.To retriever file transfer logs from the client: The file transfer logs can be retrieved from both the client and the server. Then, open a new tab in the Google Chrome browser and enter chrome://device-log and share the logs. Then, save the entire log by right-clicking and selecting the Save as option.įollow the steps in Using Web.config for ChromeOS and enable moreLogs for USB by:Īdding the moreLogs configuration value to chromeAppPreferences in the web.config file on the StoreFront:ĬhromeAppPreferences ='' In the Apps tab, click inspect for all Citrix Workspace-related windows: SessionWindow.html, Main.html (and its child nodes).įor each opened developer tool window, click Console. Open chrome://inspect/#apps page in the Google Chrome browser of your Citrix Workspace app. Hence, collecting the client logs alone can suffice. Starting with the version 2207 and later, the console logs are a part of the client logs.In the case of Kiosk mode, files can be saved to a USB removable device. Save all the log files listed under Log files and share it with the administrator or Citrix support engineer.
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Moving the mouse on top of any of the Log files shows a small arrow at the right.Ĭlick the arrow button to download and save the Log file. The Logging dialog box shows the list of Log Files captured. Once the issue is reproduced, close the session.Ĭlick the Settings button again to open the Account dialog box. Sign into the Citrix Workspace app virtual desktop and launch your virtual app session and reproduce the issue to collect logs.Ĭontinue to work on the session to reproduce the issue. This change indicates that collection of logs is enabled. The Start Logging button changes to Stop Logging.


Citrix Workspace app supports log collection for ongoing virtual desktop and app sessions.Īs an end user, you can collects logs to assist with troubleshooting. (Esclusione di responsabilità))Ĭitrix Workspace app for ChromeOS provides timestamps for the logs generated by the user device. Questo articolo è stato tradotto automaticamente. (Aviso legal)Įste artigo foi traduzido automaticamente. (Clause de non responsabilité)Įste artículo ha sido traducido automáticamente. (Haftungsausschluss)Ĭe article a été traduit automatiquement. This article has been machine translated.ĭieser Artikel wurde maschinell übersetzt. Questo contenuto è stato tradotto dinamicamente con traduzione automatica. (Aviso legal)Įste texto foi traduzido automaticamente. (Clause de non responsabilité)Įste artículo lo ha traducido una máquina de forma dinámica. (Haftungsausschluss)Ĭet article a été traduit automatiquement de manière dynamique. This content has been machine translated dynamically.ĭieser Inhalt ist eine maschinelle Übersetzung, die dynamisch erstellt wurde.
